Operation Guidelines

This applies to all Antminers, except B3. Check out B3 firmware upgrade instructions > 1. Visit our website to download the firmware.  Visit firmware page > Select the miner from the left side bar and then click "Firmware". You might need to scroll up to see the file. There are different versions of firmware for different miner models. Select the one that is specific for your miner.  Note that we have a new firmware called ASICBoost for S9 series and T9+ miners. For more information, read them here: ASICBoost firmware for Antminer S9 series and T9+ > 2. Download the...

NOTE: Ensure your miner is operating with the latest Bitmain official firmware The hashrate shown on the miner status is normal but low hashrate shown in the pool. Solution: upgrade the latest firmware: https://service.bitmain.com/support/download?product=Antminer%20Z11 How to reload or upgrade firmware> High rejected rate. Solution: Upgrade the latest firmware. If the fault persists, check whether the bandwidth is insufficient. You can also check whether the LAN switch device is normal. Asic status shows X. Solution: Replace with a good known PSU to test. Please use Bitmain PSU and we recommend APW7. Frequency is lower than normal. Solution: Z11 is auto-frequency miner and the...